Betting Rules

These Betting Rules explain the general conditions that apply when you use Casino Extreme to place bets or play casino games. They are intended to help Australian players understand how wagers are accepted, recorded and settled. By accessing the site, opening an account or placing a wager, you confirm that you have read and understood these rules, together with any other terms, privacy information and responsible gambling guidance displayed on the site.

Casino Extreme holds a gaming licence from the Curaçao Gaming Authority under reference OGL/2024/1274/0819, issued to operator Anden Online N.V., registration number 138316.

1. General betting conditions

Casino Extreme offers online gambling products subject to applicable laws, site terms and the rules shown for each game or betting product. You must be legally permitted to use online gambling services in your location. You are responsible for checking whether online gambling is lawful for you before registering or placing a wager. Access may be restricted where gambling services are not available or where local requirements prevent participation.

You must provide accurate, current and complete information when creating and maintaining an account. An account is intended for the individual who registered it and must not be used by another person. You must keep your login details confidential and notify Casino Extreme if you believe that your account has been accessed without permission. Wagers placed through your account may be treated as your responsibility unless an unauthorised use is reported and accepted under the applicable account procedures.

Players must meet the applicable minimum age requirement and pass any identity, age, location or compliance checks that may be required. Casino Extreme may request documents or information before allowing deposits, withdrawals, continued play or access to particular products. If requested information is not supplied, is inaccurate or cannot be verified, access to the account or related transactions may be delayed, restricted or suspended.

Only one personal account should be used unless Casino Extreme expressly permits otherwise.
You must not use an account for another person, operate an account on behalf of another person or allow another person to place wagers through your account.
You must not use the service for unlawful activity, fraud, money laundering or any activity intended to circumvent site controls.
You must not interfere with the site, games, software, payment systems or security measures.
You must follow the specific rules, instructions and restrictions displayed for the relevant game or betting product.

Casino Extreme may refuse a wager, restrict access, suspend an account or take other appropriate action where there is a suspected breach of these rules, unusual activity, technical interference, identity concerns or a legal or regulatory requirement. Any action taken will be handled in accordance with the relevant terms and applicable requirements.

2. Placing and settling wagers

A wager is generally accepted only when it has been successfully submitted through the site and recorded in the account or betting history. Selecting a stake or submitting a betting instruction does not, by itself, guarantee acceptance. Players should check the confirmation, stake, odds or game details before continuing. If a wager does not appear to have been accepted, do not assume that it has been placed.

The information shown on the relevant game or betting screen is part of the rules for that product. This may include the available stake options, game instructions, odds, markets, settlement method, maximum or minimum amounts, and any conditions that apply. Product information can vary, so you should review the relevant screen before each wager rather than relying on a previous transaction.

Wagers are settled using the result recorded by the applicable game system, event source or other authorised process. Once a result is available, the wager may be settled as a win, loss, push, void or another outcome described in the applicable product rules. If a result is corrected because of an error, delay, technical issue or official update, the affected settlement may also be reviewed and adjusted where permitted.

Where a technical or display error affects odds, game information, a wager or a settlement, Casino Extreme may take reasonable steps to correct the error. This can include voiding an affected wager, correcting an account balance or applying the outcome that should have resulted under the applicable rules. Players should report suspected errors promptly and should not attempt to benefit from a known mistake.

Review the game or market rules before selecting a stake.
Confirm the amount and details of the wager before submitting it.
Check your betting history or account record after submission.
Keep records of important transactions and report any apparent discrepancy through the available support process.
Do not place additional wagers to try to recover a loss or correct a previous decision.

Once a wager has been accepted, it may not be changed or cancelled unless the specific product rules allow this. A request to cancel a wager is not effective until confirmed by the site. In-play or live products may be subject to delays, suspended markets and changing information. You should consider these features before placing a wager and accept that displayed information may not update instantly.

3. Accounts, funds and promotions

You must use an approved payment method in your own name unless an alternative arrangement is expressly permitted. Deposits, withdrawals and related account activity may be reviewed for security, identity and compliance purposes. Processing requirements can vary according to the payment method, account status and information needed to complete verification. Do not deposit funds if you intend to use the account in a way that is inconsistent with these rules.

Your available balance may include separate categories such as deposited funds, winnings, restricted funds or promotional credits. Each category may be subject to different conditions. Before accepting an offer or using promotional funds, read the specific promotion terms carefully. Those terms may explain eligibility, qualifying activity, expiry, wagering requirements, maximum conversion or withdrawal conditions, and circumstances in which an offer can be withdrawn.

A promotion is not available to every player automatically. Casino Extreme may limit, amend or withdraw an offer where required by law, where eligibility conditions are not met, or where there is suspected misuse. A player must not create additional accounts, coordinate activity with others, use prohibited payment methods or otherwise attempt to obtain a promotion unfairly. Any promotional balance or related winnings may be removed where the applicable terms have been breached.

If your account is closed, suspended or restricted, you must not attempt to open or use another account to avoid that action. Any remaining balance will be considered in line with the relevant terms, transaction checks and legal obligations. Casino Extreme may retain information or delay transactions where it is necessary to investigate activity, protect players, meet compliance requirements or resolve a dispute.

You are responsible for checking that your balance and transaction history are accurate. If you identify a missing deposit, incorrect debit, unexpected credit or other issue, contact the available support channel as soon as possible. Do not spend or wager funds that appear in your account by mistake. An incorrect credit may be reversed after review.

4. Responsible gambling, complaints and rule changes

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only wager money that you can afford to lose, set a personal budget and take regular breaks. Never chase losses, borrow money to gamble, gamble to recover debts or continue playing when gambling is causing stress or affecting your work, relationships or wellbeing.

Set spending and time limits before you start playing.
Keep gambling separate from essential household spending.
Avoid gambling when upset, tired, intoxicated or under pressure.
Use available account controls, deposit limits, time reminders or self-exclusion options where suitable.
Speak with a qualified support service, health professional or trusted person if gambling is becoming difficult to control.

Casino Extreme may provide tools or processes that support safer gambling, including account limits, cooling-off periods and self-exclusion. The availability and operation of these controls may depend on the product and applicable requirements. A request for a limit or exclusion should be made through the available account or support process, and players should not continue to gamble while waiting for a requested restriction to take effect.

If you have a question about a wager, settlement, account record or transaction, review the relevant game rules and account information first. If the matter remains unresolved, raise it through the contact or support option available on the site. Provide enough information for the issue to be investigated, such as the date, transaction reference, game or market and a clear explanation of the concern. Do not include another person's personal information unless it is necessary and you are authorised to provide it.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating procedures. The current version published on the site applies to future use from the time it is made available, unless a different effective date is stated. You should review the rules regularly. If you do not agree with an update, stop using the service and follow the available account closure process.

By using Casino Extreme, you acknowledge that gambling involves risk and that outcomes are not guaranteed. Read the rules for each product, protect your account details, keep your personal information current and play within limits that suit your circumstances.